Introduction

Welcome to joturl.com (from now on “the service”, or also “JotUrl”), a service owned by JotUrl Srl (LLC). By using the service provided by JotUrl (as a private user, as a company or as an Institution) you signify that you have read, understood and agreed to be bound by these Terms of Use and the accompanying Privacy Policy.
We reserve the right, in our discretion, to change, modify and delete provisions of our Terms of Use and Privacy Policy at any time. If we do so, we will post the changes on this page or email you a notice, in each case indicating the effective date. Your continued use of the Site (and of the service provided by the latter) after such notice constitutes your acceptance of the modified Terms of Use or Privacy Policy.
If you do not agree to abide by these or any future Terms of Use, you are not permitted to use or access the Site. This Site is intended solely for users who are sixteen (16) years of age or older. Any registration by, use of or access to the Site by anyone under 16 is unauthorized and in violation of these Terms of Use.

 

What is JotURL

JotURL lets you build your marketing machine, as well as simplify and optimize your marketing journey, in the nowadays omnichannel environment. It lets you build your brand, track leads & convert more business with an all-in-one link management platform, allowing you to discover which channels, touchpoints and content generate value, thus saving time and money. JotUrl provides you with everything you need to Brand, Track & Grow your business in one easy-to-use platform. By leveraging JotUrl, businesses are able to understand the ROI of each touchpoint (optimizing budgets), track and increase conversions and engagement, boost lead acquisition opportunities, optimize their mobile marketing via advanced deep linking and app-installs attribution. Plus dozens of additional features and opportunities. Furthermore JotURL’s Customers do not have to worry about broken links, server downtime, harmful links and mismatching content, since JotURL monitors their links and content for them, so they can keep their business growing.

Finally, JotURL also provides advertisers, affiliates, creators and influencers with a solid cloud-based app linking platform to improve Amazon mobile Ad conversions and conversions within the most popular third party mobile apps (+55 apps supported and counting). Our engine provides a top-notch Ad experience for mobile-shoppers, by seamlessly opening product pages in the Amazon app directly (and in +55 other apps), bypassing the login-page friction typically faced when clicking ads inside other apps. No coding required – simply paste your Amazon (or other app) page URLs and create Amazon app (or other third party app) deep links, highly optimized for iOS and Android shoppers.

JotUrl includes within one platform Call-To-Actions, GDPR Compliant Retargeting Pixels, Branded Links, an Advanced Conversions Tracker, Lead acquisition links, Social optins, Instagram and Whatsapp marketing links, advanced Traffic optimization tools, Custom mobile landing pages and Link in Bio pages, Easy deep linking (especially for creators, influencers, affiliates) which drives users directly to the pages within the most popular third party mobile Apps, Advanced Deep linking for your Mobile Marketing (with Multi-touch attribution, Mobile and App attribution) and many other features, to get the most from every link and content you share.

JotURL is
– an ISO 27001 and CSA Star certified company, which attests the achievement of the highest standards in the management of the information security and the related data and in the control of the security in the Cloud computing environment (more info at: https://joturl.com/certificates-and-security/)
– a Verified Amazon partner (more info at https://jo.my/amazon-verified-partner)
– GDPR and CCPA compliant.

 

Rules of Conduct

  • You agree that you will NOT do or permit to be done through your account or log-in any of the following:
    violate or infringe the copyrights, rights of privacy or publicity, or any other rights of any person;
  • post or submit libelous, defamatory, pornographic, obscene, harassing or otherwise actionable or objectionable material;
  • post or transmit unsolicited or unauthorized advertising or promotional material or any junk mail, spam or chain letters;
  • use automated scripts, crawlers, spiders, bots or similar means to harvest or collect member information or other information from the Site; however, you may capture contact data and other information where the Site expressly permits or requires it;
  • use the Site in a manner that could damage, disable or overburden the Site or violate the law;
  • provide inaccurate or misleading information when registering as a member;
  • impersonate or misrepresent your affiliation with any person or entity; or
  • upload or transmit software viruses, worms, Trojan horses or other computer code or files designed to disable, destroy or interfere with any software or equipment.

Registration is mandatory for ALL users: this helps to prevent abuse. Moreover destinations of URLs and their rate of change are periodically monitored and checked by JotUrl’s security system: again, this helps to prevent and identify abuse. By signing up users accept that all accesses, including the attempts of unauthorized access are monitored. By logging in users will implicitly accept that the parameters associated with the connected computer (IP address, the type and version of the browser, etc…) are logged for security reasons. In no case, except those expressly provided by law, these data will be transmitted to third parties. You agree that JotUrl may refuse your registration or terminate your access and account for violating these Terms of Use, for any behavior that is inconsistent with JotUrl’s image or values, or for any other reason, entirely in its discretion. Any unauthorized use (i.e. any use that violates these Terms of Use), will result in your account being disabled and moreover you may be reported to the proper governmental and police agencies (and in that case no refund of the annual fee for the service provided by JotUrl, eventually paid by the user, will be paid back by JotUrl to the latter).
All kind of memberships listed on the website at Pricing are for use by Enterprises, Agencies (e.g., communication, marketing or advertising agencies) and Media centers, SMBs, Organizations, Individuals, etc. Please note that we have dedicated contracts for agencies and media centers, which are exposed on request. Contact us by email at info@joturl.com for more information, if you’re an agency or a media center. One of our consultants will call you back as soon as possible and will be glad to support you at every stage.
Free memberships, as reported on the pricing page at Pricing, are allowed both for personal and commercial purposes. Each company or individual is allowed to own one (1) free membership.
We trust our users and we’re constantly committed to improve relations with them. For this reason, in case of a commercial improper use of a contract, JotUrl will send at least two emails (at least 15 days of each other) to the owner (user) of the contract, while providing the opportunity to regularize their bargaining position, in accordance with these Terms of service, at no additional cost to the user. Should this not occur, JotUrl reserves the right, in its sole discretion, to suspend the corresponding user account and, in case of further protracted and persistent irregular position of the user, to cancel
the account of the user, without any liability resulting from the act in relation to the user, which will lose all related rights.

 

Site Content and Services

You acknowledge that JotUrl and its licensors own all rights, title and interest in all content on the Site , including but not limited to the Site’s software service, the Site’s design, text, graphics and files, and their selection and arrangement (the “Content”), and you agree not to modify, copy, distribute, frame, republish, display, post, transmit, or sell the Content, except as may be expressly permitted by JotUrl. You may download and print reasonable portions of the Content, solely for your personal, non-commercial use, provided that you leave intact all copyright notices and identifying information appearing on the original. You may not republish Site Content on any other website or business network or incorporate the information into any database or compilation. Any use of the Content not authorized by JotUrl is prohibited.
All trademarks, logos, trade dress and service marks on Site are trademarks of JotUrl or its licensors and may not be copied, imitated, or used, in whole or in part, without written permission.

 

User Content

Certain features of JotUrl (e.g. CTAs / Call-To-Actions, JotBio / JotPages, QR codes, Link preview) may permit users to upload content to the JotUrl Service, including images, text, graphics, and other types of content (User content) and to publish User Content on the Service. You retain any copyright and other proprietary rights that you may hold in the User Content that you post to the Service. Nevertheless, we need certain permission from you in order to provide the Service.

 

Limited License Grant to JotUrl

By providing User Content to or via JotUrl, you grant JotUrl a worldwide, non-exclusive, royalty-free, fully paid right and license (including the right to sublicense) to host, store, transfer, execute,, display, reproduce, modify, adapt, create derivative works of, reformat, translate, extract (in whole or in part), publish and distribute your User Content, in whole or in part, in any media formats and through any media channels now known or hereafter developed.

 

Limited License Grant to Other Users

By providing User Content to or via the Service to other users of the Service, you grant those users a non-exclusive license to access and use that User Content as permitted by these Terms and the functionality of the Service.

 

User Content Representations and Warranties

JotUrl disclaims any and all liability in connection with User Content. You are solely responsible for your User Content and the consequences of providing User Content via the Service. By providing User Content via the Service, you affirm, represent, and warrant that:

  • you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize JotUrl and users of the Service to use and distribute your User Content as necessary to exercise the licenses granted by you in this Section, in the manner contemplated by JotUrl, the Service, and these Terms;
  • your User Content, and the use of your User Content as contemplated by these Terms, does not and will not:
    • infringe, violate, or misappropriate any third party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property (IP) or proprietary right;
    • slander, defame, libel, or violate the right of privacy, publicity or other property rights of any other person; or
    • cause JotUrl to violate any law or regulation; and
  • your User Content cannot be deemed to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.

Notwithstanding the foregoing, we reserve the right to monitor, remove, edit, or block any User Content we find in violation of the Terms or that we find, in our sole discretion to be otherwise objectionable, at our sole discretion.

 

Third Party Content, CTAs and Previews

In case of use of the Call-To-Actions (CTAs) feature, available within JotUrl, which is leveraged by users for improving Content Curation, conversion rates and lead generation activities by adding CTAs to their tracking links, JotUrl always checks and automatically asks for permission (directly to the remote server hosting the website) to embed the destination pages of third-party sites within the CTA itself. If it does not automatically receive such permission, JotUrl still allows the user to generate, for the CTA, an intermediate page (preview page) containing a preview or a summary of the content of the destination page. It should be remembered that destination pages are not owned by JotUrl nor are under the control of JotUrl. It is also important to take note that in such cases JotUrl performs only a preview or a summary of the content of the destination page indicated by the user, through the use of an automatic extractor (which may, depending on the case, also make use of Artificial Intelligence to generate the summary), which consistently extracts limited portions of the text contained in the destination page, in order to generate the corresponding preview (or the summary). The intermediate preview page contains:

  • such text,
  • a title,
  • an image,
  • and always, in each case, also a disclaimer and a clickable button to explicitly attribute ownership of the content to its respective owner, as well as to allow any end visitor to reach and view the content of the destination page itself.

JotUrl repurposes only an excerpt or a limited summary of the destination page, never altering the content and concepts expressed in the content itself and, in any case, always respecting the intellectual property (IP) of the content of the destination page, always attributing ownership of the content to the respective source and always allowing everyone to reach the source page of the content itself.

 

User Content Disclaimer

We are under no obligation to edit or control User Content that you or other users upload or publish, and will not be in any way responsible or liable for User Content. JotUrl may, however, at any time and without prior notice, monitor, remove, edit, or block any User Content that in our sole judgment violates these Terms or is otherwise objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against JotUrl with respect to User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice. For clarity, JotUrl does not permit copyright-infringing activities nor IP-infringing activities on the Service.

 

Monitoring Content

JotUrl does not have any obligation to monitor: (a) User Content; (ii) any content made available by third parties; or (iii) the use of the Service by its users. You acknowledge and agree that JotUrl reserves the right to, and may from time to time, monitor any and all information transmitted or received through the Service for security, operational and other purposes. If at any time JotUrl chooses to monitor the content, JotUrl still assumes no responsibility or liability for content or any loss or damage incurred as a result of the use of content. During monitoring, information may be examined, recorded, copied, and used in accordance with our Privacy Policy.

 

Prohibited Conduct

BY USING THE SERVICE YOU AGREE NOT TO:

  • use the Service for any illegal purpose or in violation of any local, state, national, or international law;
  • violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third party intellectual property (IP) right;
  • interfere with security-related features of the Service, including:
    • disabling or circumventing features that prevent or limit use or copying of any content;
    • reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
    • hacking, password “mining” or using any other illegitimate means of interference;
  • modify or create derivatives of any part of the Service;
  • interfere with the operation of the Service or any user’s enjoyment of the Service, including:
    • uploading or otherwise disseminating any virus, adware, spyware, worm, or other malware or malicious code;
    • making any unsolicited offer or advertisement to another user of the Service;
    • collecting personal information about another user or third party without consent;
    • interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
  • perform any fraudulent activity (e.g. by way of example but not limited to, activities like scamming, phishing, smishing, etc.) including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission, or falsifying your age or date of birth;
  • take action that imposes an unreasonable or disproportionately large load on the infrastructure of the Service of JotUrl’s systems or networks, or any systems or networks connected to the Service or JotUrl;
  • sell or otherwise transfer the access granted under these Terms or any Materials or any right or ability to view, access, or use any Materials;
  • attempt to do any of the acts described in this Section or assist or permit any person in engaging in any of the acts described in this Section.

 

Digital Millennium Act and Berne Convention

We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers and with the International Berne Convention. If you have an intellectual property rights-related complaint about material posted on the Service, you may contact us at copyright@joturl.com.
Any notice related to materials hosted by or distributed through the Service, which infringe intellectual property rights, must include the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright, of the Intellectual Property, or other right being infringed;
  • a description of the copyrighted work or other intellectual property that you claim has been infringed;
  • a description of the material that you claim is infringing and where it is located on the Service;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the use of the materials on the Service of which you are complaining is not authorized by the copyright owner, its agent, or the law; and
  • a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

 

Copyright Policy

JotUrl is a professional link manager that enables you to publish Internet addresses (deep links, short URLs, QR codes, etc.) and to keep them updated, on multiple channels (social media, websites, blogs, newsletters, SMS campaigns, mobile apps, landing pages, press releases, product packaging, user guides, printed marketing materials, billboards, shop windows, books, magazines, eBooks etc.). JotUrl does NOT modify, copy or re-propose contents: all web pages are displayed online, and therefore shown in their original form. The content of the displayed pages is protected by copyright and the property of the latter belongs to their respective owners. JotUrl provides a preview service for each destination URL. You get a preview just by typing a plus (+) at the end of each URL you want to visit. For example, to get a preview of https://jo.my/cta-example, simply type “https://jo.my/cta-example+”.
JotUrl respects the intellectual property of others. It is JotUrl’s policy to respond expeditiously to legitimate claims of copyright and other intellectual property infringement. JotUrl will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Italian and European law regarding copyright protection and other applicable intellectual property laws. Upon receipt of notices, JotUrl may act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and may act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. JotUrl will terminate access for subscribers and account holders who are repeat infringers.
Notifying JotUrl of Copyright Infringement: to provide JotUrl notice of an infringement, you must provide a written communication to the attention of “Copyright Notification Dept.” at copyright@joturl.com. Please refer to the previous section – “Digital Millennium Copyright Act and Berne Convention”, for details on how to send us a written communication and about the required documentation.
Providing JotUrl with Counter-Notification: if we remove or disable access to content in response to an infringement notice, we will make reasonable attempts to contact the owner or administrator of the affected content. If your material has been removed and you feel that your material does not constitute infringement, you may provide JotUrl with a counter notification by written communication to the attention of “Copyright Notification Dept.” at copyright@joturl.com that sets forth all of the necessary information required. If you are uncertain whether an activity constitutes infringement or not, we recommend seeking advice from an attorney.

 

Links

This Site (joturl.com) may contain links to websites operated by unrelated parties. These links are provided for your convenience and reference only. JotUrl does not control these sites and is NOT responsible for their contents. Our inclusion of these links does NOT imply any association with these sites or any endorsement or approval of the services, merchandise, materials or contents available from or on these sites.
This Site may also contain descriptions of or references to products, services, and firms. These references do not imply our endorsement of those products, services or entities. Under no circumstances shall any of our providers be liable for any loss or damage caused by a user’s reliance on or exposure to information obtained from or contained on the Site. Rather, you are responsible to evaluate the information, advice, and other content available through the Site, and any products, services or firms referenced here. If you decide to leave the Site and access these third-party sites, you do so at your own risk. In particular, you should review the terms of use and privacy policies of these sites, as they may differ from ours. Again, we do not control or review the usage terms or privacy practices of linked sites. You should always keep in mind that our shortened URLs could redirect anywhere, you follow them at your own risk and JotUrl is not responsible or liable for contents you visit. Note that the included “Preview feature” is always on by default (see Privacy Policy). This means you can always get a preview page you can use to check the destination URL before you visit it.

 

Privacy Policy – Non-Personally-Identifiable Information

Being GDPR and CCPA compliant, JotUrl takes the private nature of your personal information very seriously. This and the following paragraphs about our Privacy Policy describe how we treat the information we collect when you visit and use any website available from JotUrl. Please read this notice very carefully. It is JotUrl’s policy to respect your privacy regarding any information we may collect while operating our websites. Like most website operators, JotUrl collects Non-Personally-Identifiable Information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. JotUrl’s purpose in collecting Non-Personally Identifiable Information is to better understand how JotUrl visitors use its website. From time to time, JotUrl may release Non-Personally-Identifiable Information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

 

Privacy Policy – Personally-Identifiable Information

JotUrl does not collect potentially Personally-Identifiable Information, except in only three cases:

  1. data for users login / signup purposes (e.g. access credentials), which are mandatory to use the service – all data is encrypted
  2. data for billing / administrative purposes (e.g. company name, tax ID, billing address, email for invoicing, excluding credit cards or any other information related to payment methods), which are mandatory to use the service – all data is encrypted
  3. data related to IP geolocation – please read below how we collect and manage that kind of data JotUrl does not use such information to identify its visitors and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifiable information, as described below.

Regarding the Internet Protocol (IP) addresses, we collect them only for security and statistical reasons. In fact JotUrl does not use such information to identify its visitors and does not disclose such information.
All IP addresses (collected only for security and statistical purposes) are always permanently anonymized (we apply a 24 bit submask to the IP addresses) and then stored in our databases, thus making it impossible to identify a specific user in any way. The full IP address is never disclosed for analytics purposes, guaranteeing the user’s anonymity as requested by the most recent privacy protection laws (e.g. GDPR and CCPA).
Please note that from a technical point of view, the behavior of the Internet obliges the client to always communicate the IP address to the server (otherwise the whole Internet would not be able to work).
Consequently, JotURL’s servers obviously know the client’s IP at each request, but JotURL does not save and does not use this IP in any way.
In short, the flow is as follows:
The user clicks on the link → the user’s client tells JotURL its IP (because of the technology on which the Internet is based, regardless of JotURL) → JotURL does not save the IP but first anonymizes it immediately and only thereafter saves the anonymized IP. After that JotURL makes no use of that IP.
The restrictive European law (and any other international law that regulates users’ privacy and related data management) does not in fact question the server’s knowledge of the client’s IP (otherwise an essential technical condition for the functioning of the Internet would be lost), but rather the way in which this knowledge is managed and used. Regarding the management of the IP JotURL anonymizes this information and only then saves it (for security purposes) thereafter.
Briefly, IPs are anonymized and thereafter saved only for security reasons and are not disclosed unless it is required by the police or by government legal authorities. It should be noted indeed that, as far as security is concerned, saving anonymised IPs is an action to which we are obliged by law. In fact, for security reasons, if the police and/or legal authorities request such IPs from us, we would be required by law to deliver the list of IPs to them.

 

Protection of Personally-Identifiable Information

Referring to the previous paragraph / section, Personally-Identifiable Information belonging to the first case (namely users login data) and / or to the third case, (namely IP addresses), are disclosed by JotUrl only if requested by the police or by government judicial authorities, under the mandate of a judge. Potentially Personally-Identifiable and Personally-Identifiable Information belonging to the first case (namely users login data, but limited only to the email) and to the second case (namely billing / administrative data) are disclosed by JotUrl only to those of its employees, contractors and affiliated organizations that

  • need to know that information in order to process it on JotUrl’s behalf or to provide services available at JotUrl websites (for instance a Payment Gateway, that provides payment-processing services, or an ERP / CRM, that provides business management services, or a Marketing platform, which provides email marketing and newsletter campaigns), and
  • that have agreed to respect the Privacy Policy in effect with respect to this personal data, and have also agreed to not to disclose that information to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using JotUrl websites, you consent to the transfer of such information to them. JotUrl will never rent or sell potentially Personally-Identifiable and Personally-Identifiable Information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, JotUrl discloses potentially Personally-Identifiable and Personally-Identifiable information only when required to do so by law.
The security of your personal information is very important to us. When you enter sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL) on Https.
We follow generally accepted top industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Furthermore, digital certificates we hold and use to encrypt information include an Identity Assurance up to $ 250.000.
If you have any questions regarding security on our Website, please contact us.

As a registered user of the JotUrl’s website you have supplied your email address and you agree that JotUrl may occasionally send you an email to inform you about new features, solicit your feedback, or just keep you up to date with what’s going on with JotUrl and our products.
We expect to keep this type of email to a minimum. You’ve the right, at any time, to unsubscribe from JotUrl’s newsletter, by clicking on the unsubscribe link, included within the footer of each of our emails.
If you send us a request (for example via a support email), we reserve the right to publish it (without exposing any personally-identifiable information) in order to help us clarify or respond to your request or to help us support other users. JotUrl takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Potentially Personally-Identifiable and Personally-Identifiable Information. However, if JotUrl or any of its products is sold to a new owner, whether by merger, stock sale, asset sale or other means, we retain the right to transfer your profile, Site Data and all other content, data and information to this new owner, provided the owner agrees to respect the Privacy Policy in effect with respect to this personal data.
Excluding transfers and communications made to comply with legal obligations and contracts, the billing / administrative data provided to JotUrl will only be used for legal purposes and may be disclosed for the sole purpose of credit protection and better management of their rights to single commercial relationship, in particular:

  • Debt collection companies and credit insurance
  • Banks for business information
  • Financial and tax Consultants and service companies
  • Professionals for the fulfillment of tax obligations and accounting
  • Your personal information will not be divulged in any case
  • Billing / administrative data and users login data (limited only to the email) may be transferred to EU countries and to countries outside the EU, which have a Privacy Protection Regulation that is comparable (e.g. CCPA) to the EU-level (GDPR) of Privacy Protection – please contact us if you wish to know which countries have been excluded by JotUrl – in regard to the purposes for which the data are collected / used.

We remind you that you are entitled to the rights under Art. 7 of the Italian Legislative Decree No 196 – 30 June 2003 and in particular, the right to access your personal information, to request correction, updating and deleting, if incomplete, incorrect or collected in violation of the law, and oppose their processing for legitimate reasons by directing requests to the Data Processing Manager.
Our Data Protection Officer (DPO) is: Mrs. Michela Branchi, MS
The Data Processing Manager and controller is: JotUrl Srl (LLC) – represented by its legal representative and CEO, Mr. Janosch Lenzi – headquartered in Piazzale Giulio Cesare 14, 21045 Milan (MI), Italy.

Please refer to the full version of our Privacy and Cookie Policy for further information and details. You can find the latter also by clicking on the “Privacy policy” and “Cookie policy” links within the footer of the website (including this page).

Please be aware that JotUrl cannot be responsible for the privacy practices of other sites, including those to which we link or whose products or services we reference. We encourage you to read the terms of use and privacy statements of each Web site you visit.

 

Privacy statement

JotURL wants you to know that your privacy is of utmost importance to us.
To better understand our policies you can find more informations below:

 

Infrastructure and Data location

JotURL’s infrastructure is based on the Microsoft Azure Cloud.
Both the VMs (Virtual Machines) and the databases of JotUrl, are physically located within the Microsoft Azure datacenter in Europe – Holland – Amsterdam.

 

Information Security Standards

JotUrl’s Information Security Standards are subject to periodical audits as required by the ISO/IEC 27001 and CSA Star certifications, both held by JotUrl, which provide us with the ability to offer to all of our customers a high level of IT security and protection of the related data, in compliance with the highest international industry standards. Please find more details at https://joturl.com/certificates-and-security/ JotUrl is GDPR and CCPA compliant.

Furthermore, JotUrl is a Verified Amazon Partner (more info at https://jo.my/amazon-verified-partner) .

 

Browsing and usage data

Information about usage is collected automatically from JotUrl, including: the IP addresses (which are always immediately and permanently anonymized) or domain names of the computers utilized by users who connect to JotURL, the URI addresses (Uniform Resource Identifier), the referring websites or services, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer, the country of origin, the features of the browser and the operating system utilized by the visitor, the features of the mobile device utilized by the visitor, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the site with special reference to the sequence of pages visited, and other parameters about the operating system.
JotURL also makes use of interaction services with social networks or other external platforms (during the sign-up or sign-in process, for example). The interaction and information obtained by JotUrl are always subject to the User’s privacy settings for each corresponding social network or for the external platform.

 

Information on the processing of Personal Data

Personal Data is collected using the following services:

Analytics

The services contained in this section enable the owner to monitor and analyze web traffic and can be used to keep track of users’ behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”).
Google uses the data collected to track and examine the usage of JotUrl, to prepare reports on its activities and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: cookie and usage data.
Place of processing: USA – Privacy Policy
Processing options: Opt Out

Cookies

JotUrl makes use of cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. The use of cookies helps JotUrl to identify and track the usage that visitors make of the services provided by JotUrl’s website, and their website access preferences.
JotUrl uses both session cookies and persistent cookies. Persistent cookies remain on your hard drive after you close your browser and may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions.
JotUrl visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using JotUrl’s websites, with the drawback that certain features of JotUrl’s websites may not function properly without the aid of cookies.

When users click on short links, JotURL does not use tracking cookies other than technical cookies, with the exception of the following case: when the owner of the link activates the retargeting function (retargeting pixel) on the link.
In this case, however, not only does the consent show up, but the owner of the link can even customize this consent to align it with that of his own site.
In fact, being a GDPR and CCPA compliant SaaS, JotUrl provides its Customers with the ability to create their own GDPR consent template(s) and to show visitors a GDPR/CCPA compliant consent pop-up, which includes individual opt-out check boxes and the links to the privacy and cookie policy, to the terms of service and to the website of the Customer.
As an example, please visit the following link: https://jo.my/help-center-gdpr which includes one pixel, namely the Facebook retargeting pixel, the opt-out options and the link to JotUrl’s privacy and cookie policy (https://jo.my/privacy-cookie-policy).
The latter is just an example, since any GDPR template can be fully branded and customized by the Customer, based on the Customer’s information itself.
To configure your own GDPR template, please visit https://joturl.com/reserved/settings.html#tools-gdpr, then click on the “Add GDPR template” button in the top right corner of the dashboard and fill in the required information to customize and create your own GDPR template.
In all other cases, JotURL only uses technical cookies, without ever tracking the user’s behavior or the user himself/herself/themselves.
In fact, there is no way for JotURL to identify a user when he/she / they click on the link (nor do we need to).

 

How can I check the installation of cookies?

In addition to what is indicated in this document, the user can manage the preferences for cookies directly within the browser and prevent – for example – the installation of third-party cookies.
Through your browser preferences you can also delete the cookies installed in the past. Please note that disabling all cookies will prevent this website from working properly.
You can find information about how to manage cookies in your browser at the following addresses:
Google Chrome,
Mozilla Firefox,
Apple Safari and
Microsoft Edge.
In case of services provided by third parties, the user can also exercise the right to oppose himself/herself/themselves to the privacy policy of the third party, via the opt-out link, if explicitly provided, or by contacting the service itself.

Again, please refer to the full version of our Privacy and Cookie Policy for further information and details. You can find the latter also by clicking on the “Cookie policy” and “Privacy policy” links, within the footer of the website (including this page).

 

Security and Spam Policy

JotUrl shortened links (like every shortened URL) could be used in spam or to point to malicious content. We take potentially abuse of our service very seriously and do everything we can to prevent it. Here are some of the ways we help to keep our users safe:

  • JotUrl is NOT a standard URL shortening service, it is a professional link manager. JotUrl was in fact designed from day one for business, with the security, the tools and integration that Enterprise businesses need. Moreover JotUrl is a cloud based service, powered by Microsoft Windows Azure Cloud (one among the world’s largest cloud providers). JotUrl’s architecture and platform are definitely Enterprise oriented. Finally, JotUrl is an ISO 27001 and CSA certified company and Cloud Service.
  • Registration is mandatory for ALL users: this helps to prevent abuse. By signing up users accept that all accesses, including the attempts of unauthorized access, are monitored by JotUrl for security reasons. And by logging in users will implicitly accept that the parameters associated with the connected computer (IP address, the type and version of the browser, etc…) are logged (and always encrypted) for security reasons.
  • Link previews are on by default – whenever somebody visits a JotUrl shortened URL they can always get a preview page so they can check the destination URL before they visit it. This makes JotUrl much less appealing to spammers than most other standard URL shortening services which always send visitors straight to their site in any case.
  • JotUrl has a powerful engine that continuously scans all shortened URLs (and their destinations) and filters them using 11 different cutting edge technologies, in addition to an internal neural network, in order to identify dangerous URLs. This helps to prevent and identify abuse.
  • Rates of change for destination URLs are periodically checked by JotUrl’s security system: again this helps to prevent and identify abuse.
  • We periodically check all our links against various main blacklists. We update these lists regularly and our technology applies these updates across our entire database of links immediately.
  • When we flag a link as spam, we add a very prominent warning page so that visitors know it is likely to be malicious. To help those fighting spam we still show the original destination, but users can no longer visit it without manually copying/pasting the full link into their browser.
  • We thoroughly investigate any complaints of abuse we receive and have a dedicated contact email address for these. We aim to act on all abuse complaints within 24 hours (but typically manage far better than this).
  • We don’t just disable individual URLs in response to complaints like some similar services. Since a spammer could create many similar links this would obviously be useless. We blacklist by domain or track down links based on the creator’s IP instead whenever possible.
  • Our terms are very clear on what usage isn’t allowed.
  • We blacklist other URL shortening/redirection services we know about. This stops spammers creating “chains” of redirects to help them circumvent our protections.
  • We hate spam usage of our service and JotUrl has no relationship with spammers. We never send any spam email and only ever email people who have emailed us first (e.g., to respond to questions we get about the site, or if they agreed/signed up to our newsletter).
  • Finally, we immediately report any unauthorized use and abuse to the proper governmental and police agencies.

     

    Disclaimers

    JotUrl is not responsible for any incorrect or inaccurate Content posted on the Site regardless of the cause or source, or for the conduct, online or offline, of any member or other user of the Site. Without limiting the above, JotUrl assumes NO responsibility for:

    • any error, omission, interruption, deletion, defect, delay, communications failure, theft or destruction or unauthorized access to, or alteration of, user or Member postings or communications;
    • the accuracy, integrity, completeness, or quality of any information, outputs or Content available from or through the Site; rather, responsibility for verification resides with the user of the information, output or Content.
    • problems with data lines and telephone lines, computer systems, third party providers, or any technical problems or traffic congestion on the Internet or any website;
    • injury or damage to users’, members’ or other persons’ computers or networks resulting from participating or downloading materials in connection with the Site;
    • fires, earthquakes, volcanoes, tornados, tsunamis, revolutions, wars and any other unforeseen and exceptional cause that could stop or interrupt the JotUrl’ service.

    Under no circumstances will JotUrl be responsible for any loss or damage incurred or resulting from anyone’s use, including your use, of the Site, any Content posted on the Site or communicated to members, or any interactions between users of the Site, online or offline.
    THE SITE AND CONTENT ARE PROVIDED “AS-IS” AND JotUrl DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

     

    Limitation on Liability

    IN NO EVENT WILL JotUrl BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS AND LOST DATA), OR FOR ANY DAMAGES IN EXCESS OF € 100, ARISING FROM YOUR USE OF THE SITE, REGARDLESS OF THE CAUSE (INCLUDING NEGLIGENCE) AND EVEN IF JotUrl WAS AWARE THAT SUCH DAMAGES MIGHT OCCUR.
    Some states limit the limitation of liability in certain cases, so this limitation may not completely apply to you.

     

    Governing Law

    If there is any dispute about or involving the Site, you agree that the dispute will be governed by the laws of Italy, as they apply to residents situated within the state. Any cause of action by you with respect to the Site must be instituted within one (1) year after the cause of action arose or be forever waived and barred.

     

    Indemnity

    You agree to indemnify and hold JotUrl and its subsidiaries, affiliates, officers, agents, partners and employees harmless from any damage, liability, claim, or expense (including reasonable attorneys’ fees) arising out of or in connection with your use of the Site, your violation of these Terms of Use, or your violation of the rights of a third party or any law.

     

    TERMS, FEES AND PAYMENTS

    Every user, who signed a plan at https://www.joturl.com/pricing, can choose whether to pay the corresponding monthly fee in advance, or pay the whole annual fee in advance. In the latter case, the user will benefit from a discount as reported on the pricing page for each plan. In any case the contract shall be deemed to be tacitly renewed every month (respectively every year), unless the Customer interrupts his / her membership, directly from the dashboard.
    All new customers are eligible for a 30-day money-back guarantee on their first purchase. However, at our sole discretion, depending on the plan usage and other parameters, we may charge a commission corresponding to the maximum between one of the following two values:

    • € 5,00 (five/00)
    • a percentage from min. 2% to max 10% of the value of the refund/plan

    for management fees.
    There is no signup fee, no cancellation fee, or minimum term. You can use JotUrl as long as you need. JotUrl has no long-term contracts of any kind. You can upgrade, downgrade or cancel at any time. You can also change from a monthly to an annual plan at any time, without any penalty. A proration is usually applied when a Customer upgrades / downgrades from one plan (as reported at https://www.joturl.com/pricing) to another. In case of cancellation of his / her membership, the Customer will not be entitled to any financial reimbursement for the months or the days remaining before the expiry of the contract, but only to usufruct of the same until the end of the contract or to a credit of the same value, entitled to ones account, one can leverage for future purchases.
    Any Customer may also request the deletion of his / her account (please note that only accounts with no data / links can be permanently deleted). The deletion of an account must be requested by submitting a cancellation request on our Help Center (directly from within the dashboard), reporting “JotUrl account deletion” in the object.
    The general layout and detailed information about all available memberships is published on the JotUrl’s pricing page, on the website.
    Payments must be received in advance by JotUrl. The payments are via Stripe, Credit Card, PayPal or by wire transfer (only in case of Enterprise / Corporate plans) and are subject to a monthly (respectively yearly) automatic renewal of the membership.
    Any permanent failure or significative delay in payment will result in the suspension of services, without any liability resulting from the act in respect of the Customer, which will lose all rights on it. In this case, the contract will be resolved and we will proceed to collect the debts. The costs of debt collection are charged to the Customer.
    JotUrl reserves the right to change at any time fees and/or features of services applicable to this contract. However, in the event of changes, the best price between the previous one and the new one will be guaranteed for all Customers already in place.
    The annual fee could be anyway adjusted annually at a rate determined by the official inflation rate, by labor costs and infrastructure, according to the National Institute of Statistics’ official tables (www.istat.it), or other International Institutes of Statistics (www.census.gov, www.destatis.de, www.statisticsauthority.gov.uk, www.ons.gov.uk, etc.)
    Customers must, in case of change of their name, their email, their addresses, their bank account, their credit card data or their PayPal account, change their data on their own directly from their dashboard. In case of questions or for support, Customers can submit a request on our Help Center (directly from within their dashboard).
    The contract will be terminated automatically in case of: failure by the courts, controlled administration. JotUrl may decide not to proceed with activation, service delivery or suspend delivery if:

    • the Customer has previously been or is in default in respect of JotUrl;
    • Customer is entered in the register of protests or subject to enforcement procedures;
    • Customer presents a petition or is subjected to bankruptcy proceedings in his capacity as business owner or legal representative of the company.

    Your continued use of the Site (and of the service provided by the latter) constitutes your implicit acceptance of all these terms and conditions.

     

    SLA and Customer support

    The Service Level Agreement (SLA) and the Customer level support provided for each different plan, is reported within the plans page at https://www.joturl.com/pricing.
    Enterprise / Corporate customers are provided with a dedicated Service Level Agreement (SLA) and a higher level phone customer support service in addition to chat and email support. Customer Support references (phone, email, etc.) are reported at the end of the contract dedicated to Enterprise / Corporate customers.
    JotUrl’s Service Level Agreement (SLA) technically guarantees the following:

    • regarding cloud services: we guarantee that during deployment of two or more role instances in different fault and upgrade of domains the Internet facing roles will have external connectivity at least 99.95% of the time. Additionally, we will monitor all of the existing individual role instances and guarantee that 99.9% of the time we will detect when a role instance’s process is not running and initiate corrective action within five minutes.
    • regarding storage services: we guarantee that at least 99.9% of the time we will successfully process correctly formatted requests that we receive to add, update, read and delete data.
    • regarding SQL database services: SQL Database will maintain a Monthly Availability of 99.9% during a billing month. Monthly Availability Percentage for a specific customer database is the ratio of the time the database was available to customer to the total time in the billing month. Time is measured in 5-minute intervals in a 30-day monthly cycle. Availability is always calculated for a full billing month. An interval is marked as unavailable if the customer’s attempts to connect to a database are rejected by the SQL Database gateway.

    JotUrl is a cloud service, based on the infrastructure of Microsoft Windows Azure (a top level cloud provider). This ensures that our customers will have connectivity to the Internet gateway of Microsoft. In addition, JotUrl has been validated by Microsoft Corp. to operate on the Azure Cloud platform. These features give us the opportunity to provide our Enterprise Customers one among the highest available SLA.

     

    Guarantees

    Where provided, the second level domains (e.g., https://myname.tld) can be registered either by the Customer that JotUrl (in this case, only upon request of the customer). Each of the second level domains, eventually registered in the name of the customer by JotUrl, is and remains of property of the Customer, which may at any time request JotUrl to release the domain itself (for instance for transfering the domain to third parties). The transfer request shall be made simultaneously with the termination of the JotUrl’s contract / membership. Similarly, all URLs (links), Projects and the corresponding statistics are owned by the Customer, which may at any time export these data and save them locally using one of the standard interchange file formats (.xml, .csv), independently from JotUrl, directly from the dashboard or via API.

     

    Third-party names, logos and trademarks

    By company policy, we never mention any company name, logo, trademark or intellectual property of any third party, without first seeking the explicit written consent of the owner. All names, trademarks and logos mentioned and published on our website have been used with the written consent of their respective owners.
    In case we would like to mention and publish your name, trademark or logo, our Team will contact your company and ask you for permission by signing a dedicated agreement.

     

    Miscellaneous

    These Terms of Use, and the accompanying Privacy Policy, constitute the entire agreement between you and JotUrl regarding the use of the Site and supersede any prior agreements between us on the same subject. JotUrl’s failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held invalid, the remaining terms shall continue in full force and effect.

    Last updated on 09/11/2023